— Frequently asked questions

Your equipment questions, answered

Find answers about choosing a machine, requesting a quote, delivery and equipment support.

No. Tell us what material you process and your expected volume. We can help you choose a suitable model.

Yes. We welcome enquiries from buyers worldwide. Tell us your destination so we can confirm shipping arrangements for your equipment.

Yes. Describe the assistance you need and the project location. Scope, availability, schedule and commercial terms are agreed separately.

No. A short message is enough to start. Photos, drawings and site information can follow.

On-site assistance can be discussed for the project. Provide the equipment, location and work required so that scope and availability can be reviewed.

Site visits are quoted according to the location and work required. Your quotation will show which services are included and any additional charges.

Our assistance covers the tasks agreed for your equipment. Your local team or qualified contractors may need to handle electrical connections and other site work.

Yes. Start with the equipment and the assistance you need. Relevant identification and documentation can follow.

Warranty coverage and any agreed response arrangements are stated in the equipment quotation or service agreement. Ask for the terms that apply to your proposed configuration.

No. An email address and a short message are enough. Your name is optional.

Yes. Photos are useful during equipment selection but should not prevent your first contact.

No. You can ask questions or request a quote without placing an order.

If you see an error, copy your message before refreshing the page, then try again. You can also email info@mecuvo.com.

— Get a quote

Ask your own equipment question.

Tell us your scrap type and how much you need to process. We’ll help you choose a machine and prepare a quotation.

  • We can help you choose a model
  • Photos and technical details can follow
  • Ask about installation support

Get a quote for your equipment

Tell us what you recycle and leave your email. Photos and technical details can follow.